M&E Supervisor

  • Job Reference: 161623664-2
  • Date Posted: 15 July 2020
  • Recruiter: Confidential
  • Location: Lambeth, London
  • Salary: £38,000 to £40,000
  • Sector: Engineering
  • Job Type: Permanent

Job Description

An M&E service provider is currently seeking a M&E Supervisor to work at a large corporate site in Lambeth, South London. This role is offering a salary of up to £40,000 per annum with fantastic opportunities to develop and progress within the industry.

Job Role:

* To have responsibility and ownership of the service delivery to a particular client.

* Providing line management to a team of Service Engineers whilst maintaining a proactive customer interface to ensure a high standard of both service delivery and customer care.

* Ensure adherence to the company's Facilities Services systems and procedures; health and safety, quality assurance and statutory compliance


* To lead a small team of Service Engineers to achieve service delivery objectives for a large commercial contract - with responsibility for; PPM and reactive call completion within SLA/KPI, health and safety, customer service, client facing, quality assurance, statutory compliance and adherence to company systems and procedures.

* Leading the team in providing excellent service delivery by monitoring service performance, taking corrective action when necessary and escalating to the Service Delivery or Contract Manager as appropriate.

* Undertaking risk assessments and safety audits in line with relevant safety legislation and company Health and Safety systems and procedures.

* Developing relationships with customers to be able to identify additional work opportunities, escalating to the Service Delivery or Contract Manager as appropriate.

* Supervision of Service Partner works ensuring compliance with company procurement processes.

* Monitoring the completion of PPM & Reactive activities and analysis of Work in Progress (WIP) reporting and liaison with the Service Centre.

* Contributing to the effective planning, set up, mobilisation and operation of contracts in accordance with company systems and procedures. Ensuring compliance with statutory controls across all technical areas of expertise.

* Completion of internal audits and involvement in external audits to support and develop an ethos of Continuous Improvement.

* Create, review and issue contract quotations.

* Liaise closely with the Contracts Manager to ensure service delivery meets client expectations.

The M&E provider is an established; specialist and well respected provider of building services in the industry and one which continually strives to deliver the best possible employees to its clients. This is a company who are renowned in the industry for investing in their people and providing the latest training as well as offering fantastic internal career progression.

This is a permanent position on a leading contract where you will be joining as an integral member of the team in order to ensure the smooth running of a corporate contract.

The successful candidate MUST have:

* City & Guilds qualifications - Electrical or Mechanical

* At least 3 years Previous experience in a Lead/ Supervisory position

* Client facing, able to attend regular meetings with the Contract manager to update any outstanding issues.

* Good building services knowledge, man management skills, Self motivated, Well organised

* Must be able to pass high level security clearance

For further information or to discuss your application please contact Jamie at The InVictus Group on (phone number removed)